January 08, 2025

The Crucial Role of Infor OS in Enhancing CloudSuite Industrial

Revolutionary technologies such as artificial intelligence (AI), machine learning (ML), and robotic process automation have typically been the domain of tier-one manufacturers with large IT teams and even larger budgets. Smaller organizations struggle to compete. However, Infor OS has emerged as a game-changing platform, seamlessly complementing Infor CloudSuite Industrial (CSI) by offering a unified, cloud-based solution to cost-effectively and quickly empower mid-sized manufacturers.

By consolidating advanced functionalities, from security and workflow management to analytics and automation, into a single integrated cloud platform, Infor OS democratizes access by delivering out-of-the-box solutions that level the playing field for mid-sized manufacturers.

Enhancing Automation and Integration

Automation is helping businesses by eliminating the need for employees to spend hours and days on repetitive and labor-intensive tasks. Key features like intelligent document management streamline operations such as invoice processing and order matching, saving time and reducing errors. This enables manufacturers to reallocate human resources into areas where they can add more value to the business.

By continually rolling out new automation features through the cloud, Infor OS and CSI make it easier for customers to grow into new areas of automation using turnkey out-of-the-box tools complete with best practice examples and use cases. CSI manufacturing customers benefit specifically from highly efficient process flows that get products to market quickly.

Infor OS also provides an intelligent open network that eliminates the need for the hundreds or thousands of APIs competitors require. The Info OS API gateway allows authenticated customers to access a drag-and-drop interface to set up secure connections, monitor interactions, and schedule anomaly alerts, minimizing the risk of system failures and ensuring seamless communication across platforms.

Harnessing AI and Machine Learning for Smarter Decisions

Infor’s suite of AI tools enables predictive analytics, operational intelligence, and proactive decision-making by integrating data from internal and external sources. These tools facilitate the optimization of advanced capabilities like machine learning and generative AI to improve demand forecasting, predict machine failures based on IoT data, and recommend actions based on market conditions, historical data, and customer sales intelligence.

CSI customers can leverage Infor OS AI technology to improve product design, enhance shop floor efficiency, and reduce operational costs, to list just a few advantages.

Optimizing User Experience Across Devices

Infor OS prioritizes user experience with industry-specific, preconfigured solutions with role-based dashboards, mobile accessibility, and intuitive design. Reducing the number of clicks required to act within CSI and providing quick links tailored to each role encourages users to update information frequently and efficiently, whether in the office or on the go. Connecting the user's desktop and mobile worlds, presenting information visually and graphically, and providing easy reporting tools simplify the management of the entire customer lifecycle.

Security and Compliance at the Forefront

By combining the Infor cloud platform, Infor OS, and CSI, manufacturing customers can move operations to the cloud. This frees small and mid-sized manufacturers from managing the hardware and security concerns that can weigh down IT teams and restrict innovation. The cloud platform is powered by Amazon Web Services (AWS), one of the world's largest and most secure cloud platform providers.

Customer administrators can quickly and easily manage complexities associated with security risks, such as centralized authentication and authorization, multi-level security options, and comprehensive monitoring tools. Compliance capabilities extend to public and governmental cloud environments, making it an ideal choice for industries with stringent regulatory requirements, such as aerospace and defense.

A Future-Ready Platform for Growth

Infor OS's modular, scalable design allows businesses implementing CSI to adopt new capabilities at their own pace. Continuous updates rolled out via the cloud introduce advanced features, making it easier and less costly for companies to evolve without committing to long implementation projects.

Infor OS offers an integrated, secure, and user-friendly platform that drives efficiency and innovation. Complementing CloudSuite Industrial provides a robust foundation for mid-sized manufacturing businesses to thrive in a competitive, technology-driven world.

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