Guide Support Portal

The help you need is just a click away.

Just click on one of the buttons below to get the support you need for Infor CSI (SyteLine), Infor XA, or the Avalara Tax Interface.

Infor CSI (Syteline) Users

Avalara XA Tax Interface Users

Guide Help Desk Instructions PDF


Download the Guide Help Desk Instructions PDF and use it as a quick reference tool.  Share this document with other Infor CSI (SyteLine) or Infor XA users in your organization and with new team members as they are onboarding.

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Guide Help Desk Intro Video

Watch this helpful video to learn how easy it is for Infor CSI (SyteLine) or Infor XA users to submit support request tickets and receive ticket status updates.